Noah Carpiso

Based in Metro Manila, available worldwide

Remote community support and operations, backed by hands-on Web3 experience.

I help online teams support their members, coordinate partnerships, document processes, and keep day-to-day operations moving. I have 2+ years of remote experience across community support, moderation, and partnership coordination.

Contact me Download resume
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Available for remote work
01 — Proof
500+ community members supported
100+ external partnerships coordinated
50+ daily member inquiries handled
5+ projects managed simultaneously

Comfortable working independently, communicating asynchronously, handling repetitive support work, and escalating sensitive issues when needed.

02 — About

I started working remotely while helping build Degen Homes, a Filipino Web3 community that grew to more than 500 members. What began as a community project became hands-on experience in member support, moderation, partnership outreach, campaign coordination, and process documentation.

Since then, I have supported several online projects while independently exploring data tools, crypto research, esports platforms, and workflow automation. I'm now looking to bring that resourcefulness into a stable remote support or operations role.

03 — Experience
Feb 2022 — Jan 2024

Community Support & Partnerships Coordinator

Degen Homes · Co-founded community · Remote

  • Helped grow and operate a Filipino Web3 community serving 500+ members.
  • Responded to 50+ daily questions involving onboarding, access, campaign rules, and community policies.
  • Coordinated 100+ external partnerships, tracking requirements and allocations from outreach through delivery.
  • De-escalated disputes, enforced guidelines, and maintained organized member support channels.
  • Built reusable FAQs and response templates to improve consistency.
  • Organized giveaways, community events, and allocation campaigns across Discord and Twitter/X.

Discord · Twitter/X · Telegram · Alphabot · Atlas3 · Premint · Subber · Galxe · Zealy

Jun 2022 — Aug 2023

Freelance Community Support Specialist

Multiple online communities · Contract and part-time

  • Supported five communities and several short-term contracts at the same time.
  • Managed inbound and outbound partnership communication through Discord, Twitter/X, and Telegram.
  • Compiled accurate winner and allocation lists containing usernames and wallet addresses.
  • Kept members informed through timely announcements, updates, and direct responses.
  • Served as the primary contact between community members and external project teams.
04 — Selected Projects

Trading Knowledge Base

Work in progress · ~80%

A structured crypto-trading learning system that organizes articles, social posts, images, guides, and curriculum materials in one searchable workspace.

Problem

Trading knowledge is scattered across screenshots, bookmarks, tweets, and notes with no structure.

What it does

Centralizes articles, tweets, images, and guides into a searchable library with a curriculum and structured learning paths.

My contribution

Independently planned and assembled using AI-assisted development tools. I handled the product direction, requirements, testing, research, and iteration.

Codex Manager

Finished

A desktop utility for managing multiple Codex account sessions and switching between them with fewer repetitive steps.

Problem

Switching between multiple Codex accounts required repetitive logouts and logins.

What it does

Stores and manages multiple account sessions with one-click switching.

My contribution

Independently planned and assembled using AI-assisted development tools. Handled product direction, requirements, and testing.

Esports Data Platform

Work in progress

A multi-title esports dashboard supported by data collectors for Dota 2, League of Legends, Mobile Legends, Valorant, CS2, and Rocket League.

Problem

Esports stats are fragmented across individual game sites with no unified view.

What it does

Collects and displays match data, team rankings, and player statistics across six competitive titles in one dashboard.

Status split

Data collectors are functional. The dashboard interface is still in progress.

My contribution

Independently planned and assembled using AI-assisted development tools. Defined data requirements, tested collectors, and iterated on output formats.

Also working on

  • Falco — crypto market screener, work in progress
  • Sports betting models — research dashboard, work in progress
  • Additional game data collectors — completed components
05 — Capabilities

Community support

Member inquiries, onboarding, moderation, conflict de-escalation, escalation handling, FAQs, response templates

Operations

Partnership coordination, campaign tracking, data compilation, process documentation, event support, list management

Communication

Discord, Telegram, Twitter/X, email, Google Workspace, Microsoft Office, Zoom, Microsoft Teams

Web3 domain knowledge

NFT communities, allowlist campaigns, wallet-based participation, airdrops, Galxe, Zealy, Premint, Alphabot, Atlas3, Subber

Technical resourcefulness

AI-assisted prototyping, structured research, data collection workflows, testing, dashboard planning, issue documentation

06 — Remote Work Readiness
Connection PLDT Fiber 500 Mbps + mobile hotspot backup
Equipment Ryzen 5 7500F · 32 GB RAM · Dual monitors · Backup laptop
Typing 70+ WPM
Availability Flexible schedule · Open to international time zones and night shifts
07 — Education

Bachelor of Science in Civil Engineering

Mapúa University, Manila

160+ units completed · Currently on leave

08 — Contact

Need reliable support for your remote team?

I'm available for community support, customer support, operations, virtual assistance, and Web3-focused roles.

Email me LinkedIn ↗ Download resume

Metro Manila, Philippines