experience
Community and partnership operations — how campaigns, queues, and collabs actually ran.
Community & Partnerships Ops
Degen Homes · Co-founded community · Remote
- Helped grow and operate a Filipino Web3 community serving 500+ members.
- Responded to 50+ daily questions involving onboarding, access, campaign rules, and community policies.
- Coordinated 100+ external partnerships, tracking requirements and allocations from outreach through delivery.
- De-escalated disputes, enforced guidelines, and maintained organized member support channels.
- Built reusable FAQs and response templates to improve consistency.
- Organized giveaways, community events, and allocation campaigns across Discord and Twitter/X.
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Noah · Support Resolved ~3 min
Hey! Your submission looks good on our end — I can see your wallet in the list. Confirmations aren't sent automatically, but if you got the "Success" screen after submitting on Premint, you're all set. If you're unsure, drop your Discord handle here and I'll double-check manually.
Template: Allowlist Confirmation · Premint
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Noah · Support Resolved ~1 min
Thanks for flagging this fast — that's exactly the right move. I've deleted the message and timed out the account. Please do not click any external mint links in chat; the only official link is always pinned in #announcements. If you clicked it, do not sign anything and revoke wallet approvals immediately.
Template: Scam Report · Immediate Escalation
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Noah · Support Resolved ~8 min
Good catch — I'm pulling up the original partnership agreement now. We were allocated 10 spots; 8 went to the raffle winners. The remaining 2 are earmarked for the founding team as per the deal terms. I'll cross-reference and send you the confirmed final list within the hour.
Template: Allocation Discrepancy · Partnership Tracking
- Aether Labs NFT
- NovaPunks Whitelist
- SolarBears Giveaway
- ZeroKnight Collab
- CryptoKitsune Whitelist
- MetaWarriors NFT
- BlockGuild Giveaway
- PixelRealm NFT
- VaultHunters Whitelist
Freelance Community Operations
Multiple online communities · Contract and part-time
- Supported five communities and several short-term contracts at the same time.
- Managed inbound and outbound partnership communication through Discord, Twitter/X, and Telegram.
- Compiled accurate winner and allocation lists containing usernames and wallet addresses.
- Kept members informed through timely announcements, updates, and direct responses.
- Served as the primary contact between community members and external project teams.
Education
Bachelor of Science in Civil Engineering
Mapúa University, Manila